Elevate Wellbeing

© 2026 Elevate Health & Fitness LLC, an Oregon limited liability company.
Coaching and conditioning here are educational. They are not medical advice, diagnosis or therapy.

Privacy Policy

Elevate Wellbeing is a trading name of Elevate Health & Fitness LLC.

Effective 1 October 2026

Elevate Health & Fitness LLC, trading as Elevate Wellbeing, is committed to protecting personal privacy. This policy describes what we collect, why, and what we do not do with it.

1. What we collect and why. We collect personal identifiers and self reported lifestyle information, including the ratings you give your own goals at the start and end of a program, solely to deliver coaching services and communicate about programming. If you tell us who referred you, we record that name only so we can thank them. We do not sell, rent, or distribute any personal data to advertising networks or data brokers.

2. Payments. All payments are processed by Stripe, through Everfit. Stripe is used precisely because card data never touches this business: we never see and never store a full card number. We can see the last four digits, the card brand, and whether a payment succeeded. Stripe holds card data under its own terms and its own security standards, and we do not keep a separate copy of anything it holds.

3. Software infrastructure. Coaching operates through third party software, principally Everfit for program delivery and Acuity Scheduling for booking. Data transmitted through these platforms is additionally governed by their own terms. Elevate maintains commercially reasonable safeguards over information within its control and carries cyber and data risk insurance. If you choose to connect a device or app, such as Apple Health, Health Connect, Garmin, Fitbit, Oura, MyFitnessPal or Cronometer, only the data you allow is shared with Everfit and visible to your coach, and you can disconnect it at any time from your device or the app.

4. This website, cookies and analytics. This site runs on Squarespace, which sets cookies necessary for the site to work and collects basic analytics such as pages visited, approximate location and the type of device used. That is used to understand which pages are useful, not to build a profile of you. We do not run advertising or retargeting pixels. You can block or delete cookies in your browser settings and the site will still work. If advertising tracking is ever added, this policy will say so before it goes live.

5. Email. If you sign up for a guide, a newsletter or any other email, your address is used only to send what you asked for. Every email carries an unsubscribe link, unsubscribing takes effect immediately, and your address is never shared with anyone.

6. Group programs. In group coaching such as Groundwork, other participants can see your name and anything you choose to share. Participation in discussion is voluntary. Nothing shared privately with Ian is disclosed to the group.

7. Live sessions in buildings and workplaces. Elevate does not collect names or contact details at live sessions. Feedback is given on anonymous paper cards, which are counted and then destroyed. The property or employer receives an aggregate report containing the number of people who attended, the subjects the room asked about in aggregate, and the suggestion offered that week. It contains nothing else. No figure is reported unless five or more people respond, which means that in a small group some questions are returned as unanswered rather than answered in a form capable of identifying an individual. No one receives a list of who attended, and nonattendance is not reported to anyone. Attendance is voluntary in every setting. No health related information disclosed by a participant, whether in the room or on a card, is transmitted to a property, an employer, or any other institutional account, in any form. Where a participant subsequently enters an individual coaching relationship with Elevate, that relationship is separate: the property or employer is not informed of it, and no information arising from it is returned to them.

8. Hospitality properties. Guest access is temporary and tied to a stay. Elevate does not receive or store reservation records, folio data, loyalty information, or any means of identifying which guests stayed at a property.

9. Retention and deletion. Individual account data is retained for the duration of the program plus twenty four months, after which it is deleted or de identified. Any individual may request access to, correction of, or permanent deletion of their records by writing to ian@elevatewellbeing.coach. We respond within thirty days.

10. Statutory compliance. As an Oregon entity operating in the United States, we adhere to applicable state consumer privacy laws, including the Oregon Consumer Privacy Act and California privacy standards regarding notice, transparency and data access. Health related information is covered separately in our , which sets out what we collect, who it is shared with, and how to withdraw consent or have it deleted.

11. Changes. Material changes will be reflected in a revised effective date above. Active clients are notified in writing of any change that reduces the protections described here.

Terms & Conditions

Elevate Wellbeing is a trading name of Elevate Health & Fitness LLC. All agreements are entered into with the LLC.

Effective 1 October 2026

By enrolling in a coaching program or booking a session with Elevate Health & Fitness LLC, you acknowledge and agree to the terms below. Where a signed agreement conflicts with these terms, the signed agreement controls.

1. Scope of services. Elevate provides movement programming, habit frameworks, general nutrition guidance for healthy adults, strength and recovery protocols, and live wellbeing sessions. Services are educational and conditioning in nature and do not constitute licensed medical advice, diagnosis, physical therapy, clinical nutrition therapy, or psychological counseling. Services are offered to adults aged 18 and over. A person under 18 may take part only where a parent or guardian enters into the agreement and completes a health screening, and Elevate may decline where that is not in place.

2. Coaching programs.

Private remote training (quoted individually, not listed): live one to one coaching at two or three sessions per week, each of 50 minutes, delivered over video on standing slots agreed in advance, together with individually written programming, recorded review and messaging support. This service is not offered at a published rate. A rate is quoted to the individual client before any agreement is formed, and the rate quoted applies for as long as that subscription remains active. Elevate limits the number of concurrent private training clients and may decline to take on further clients at any time. All other provisions of these terms, including those governing billing periods, cancellation, session allocation and the limits on scope of practice, apply to private remote training in the same way as they apply to the Program.
Nothing is charged before something has been delivered. Elevate does not take a payment method at sign up and does not operate a free trial that converts to a paid subscription. A free introductory call takes place first, and where Elevate offers to proceed, a free session takes place after that. A subscription begins, and a payment method is taken, only once those have happened and the client has chosen to continue. At that point the client receives a written confirmation to keep, stating the amount, the date of the first charge, the repeating four week cycle and how to cancel, and a reminder is sent before the first charge is made.
Your rate is the rate you joined at. Where a published price changes, existing clients continue at the price they joined at for as long as their subscription remains active. On 15 October 2026 Elevate replaced its four separate training tiers with a single Program sold on three commitment bases, and withdrew the programming only service from sale. No client receiving any withdrawn service was moved to a higher rate: each continues at the rate they joined at for as long as their subscription remains active, and may move to the Program at any time at the published rate for the basis they choose. Clients receiving scheduled conversations continue on Health coaching, which includes that contact. No existing client pays more than the current published price of the service they actually receive. Where a client cancels and later returns, the published rate at that time applies.
The Program ($650 every four weeks on three blocks, $575 on six blocks, $499 on the year): live one to one coaching delivered over video on a standing slot agreed in advance, comprising one session of 50 minutes per week, together with individually written programming in the client’s app, written for available equipment and revised as circumstances change, a recorded review of footage submitted by the client between sessions, and messaging with a reply inside one working day. The engagement opens with a 90 minute assessment comprising a functional breathing assessment, a movement and pain history screen, and a written summary of one week of the client’s own training and sleep; a sixty minute wellness vision session; and baseline measures. These opening elements are included on every basis. A written protocol is provided at approximately the end of block thirteen to clients on the year, as described below. Coaching begins with a free introductory call of about twenty minutes. Where Elevate offers to proceed after that call, the first session is provided at no charge and no payment is taken before it has taken place. Elevate may decline to proceed, in which case no charge arises and nothing further is owed by either party. Billing is every four weeks from the date of the first charge. A client may cancel at any time before the next payment, with no penalty and no exit interview required. A standing session canceled with less than 24 hours notice is treated as delivered. On cancellation, access to the app and the programming ends at the close of the period already paid for. Any written protocol already provided remains the client’s to keep. Elevate does not continue to provide programming, review or support after a subscription has ended. Sessions are not transferable or refundable once delivered.
How an engagement begins. Every engagement begins with a free introductory call of approximately twenty minutes. Where Elevate offers to proceed after that call, the first session is provided at no charge, and no payment method is taken and no payment is processed before that session has taken place. Elevate may decline to proceed, in which case no charge arises and nothing further is owed by either party. The 90 minute opening assessment, the sixty minute wellness vision session and the baseline measures are included on every basis, including the shortest, and are not withheld from or charged separately on any basis. A written plan is provided and remains the client’s to keep whether or not the client continues. A client’s rate cannot increase while their subscription remains active.
How you choose to work: three blocks, six blocks, or the year. The Program is offered on three bases. A “block” throughout these terms means one four week period, which is also the billing period and the length of a training block. Three blocks is twelve weeks; six blocks is twenty four weeks; the year is thirteen blocks, which is fifty two weeks. All billing, on every basis and for every service Elevate offers, runs in repeating four week periods, which is 13 payments in a calendar year rather than 12. There is no calendar monthly billing cycle. Each basis carries its own rate per four week period, as follows: three blocks $650, six blocks $575, the year $499. These rates took effect on 15 October 2026, replacing a structure of four separate training tiers sold at three bases each. No existing client’s rate was increased by that change: every client continues at the rate they joined at for as long as their subscription remains active, as set out above. A client who ends a commitment early reverts to the three block rate from the next billing period; no amount is recalculated, recovered or owed in respect of periods already delivered.
Sessions are allocated to a period and do not accumulate. Each four week period includes the number of sessions stated for the client’s program, normally delivered weekly on the standing slot agreed at the start. The four week period, not the week, is the unit in which sessions are counted and owed. Where either party needs to move a session, it is moved to another time within the same four week period and the number of sessions owed in that period is unchanged. Where Elevate is unavailable for part of a period, Elevate offers the affected sessions at alternative times within the same period and gives at least fourteen days notice of any planned absence where that is possible. A session not taken within the four week period in which it falls is forfeited. Unused sessions do not roll over into a later period, do not accumulate, cannot be exchanged for other services or for programming, and are not refundable. The fee reserves a recurring place in a limited schedule rather than buying a bank of sessions, and that place is held open whether or not it is used.
Rescheduling within a period. A session may be moved to another time within the same four week period where Elevate has availability and the client gives at least 24 hours notice. A session canceled or missed with less than 24 hours notice is treated as delivered and may not be rescheduled. Elevate is not obliged to offer an alternative time outside the hours it ordinarily works.
Where Elevate cancels. If Elevate cancels a scheduled session, or is unable to deliver one, that session will be rescheduled within the same four week period where possible. Where it is not possible, the session carries into the following period or is credited against the next payment, at the client’s choice. The forfeiture above applies only to sessions the client does not take, never to sessions Elevate does not deliver.
Three days to change your mind. A client may cancel a new subscription without penalty by telling Elevate in writing within three days of signing up, and any payment already taken is refunded in full.
The block six review, and Elevate’s undertaking to recommend stopping. Where a client has been engaged for approximately six blocks, Elevate will repeat the baseline measures taken at the outset and review them with the client. Where those measures have not improved and Elevate cannot identify a reasonable explanation, Elevate undertakes to say so plainly and to recommend either that the engagement end or that the client be referred elsewhere. This is an undertaking as to the advice Elevate will give. It is not a guarantee of any particular physical result, is not a warranty that any measure will improve, and does not entitle a client to a refund of fees already paid for services already delivered. The client decides whether to continue in any event; nothing in this paragraph obliges a client to stop or permits Elevate to end a subscription without the notice described above.
Health coaching, and coaching conversations included in Remote training. Included at no charge in every Remote training tier with a standing slot: a client may use any scheduled session on their standing slot as a coaching conversation instead of a training session, in any block, by telling Elevate in advance. No additional charge arises and no notice period applies beyond informing Elevate before the session. This does not add sessions to a block; it changes the content of a session already scheduled and already paid for. Health coaching as a separate subscription ($299 every four weeks on its own, or $99 every four weeks for additional conversations held alongside any Remote training subscription): two coaching conversations of up to 50 minutes in each four week period, scheduled by agreement within that period rather than on a fixed recurring slot, a written recap after each conversation, and messaging support with a reply inside a working day. Unused conversations do not carry over to the following period. Where held alongside training, these two conversations are in addition to the client’s training sessions rather than in place of any of them. The reduced rate applies only while a Program subscription is active and reverts to $299 from the next billing date if that subscription ends. Billing runs in repeating four week periods, which is 13 payments in a calendar year rather than 12, and renews until canceled. You can cancel in the app or by messaging Elevate, by the same means you signed up, and cancellation takes effect at the end of the period already paid for. Health coaching is health and wellness coaching provided under Wellcoaches and American College of Lifestyle Medicine training. It is educational and is not medical advice, diagnosis, treatment, psychotherapy, mental health treatment or clinical nutrition, and it does not replace care from a licensed clinician. Elevate does not hold National Board for Health and Wellness Coaching certification at this time.
Groundwork is not open for purchase at the date of these terms. The program is published on this site so that it can be read and considered, and Elevate is recording expressions of interest in the first group. Recording an expression of interest creates no contract, reserves no place, and obliges neither party to anything. No payment method is requested and no charge arises. A place exists only once Elevate has confirmed it in writing and the participant has accepted, and Elevate may decide not to run a group at all, in which case nobody is charged and nothing is owed. An expression of interest may be withdrawn at any time by writing to ian@elevatewellbeing.coach, and the details given are used only to contact that person about Groundwork and are not added to any other list.
Groundwork, when it opens ($395 for the first group, which begins 12 January 2027, $450 for the second group and $495 for the third and all groups after it): a small group program of six 45 minute group calls on Tuesday evenings across seven calendar weeks, with one scheduled week containing no call, limited to twelve participants and running with a minimum of five. Where fewer than five places are taken, Elevate will not run that group and anybody who has paid is refunded in full. Includes app access from the first evening, programming adapted to available equipment and to the participant’s starting point, including strength work from the first week, a written recap after every call, a paired participant for the duration, and a written plan for the four weeks following the final evening. Payable in full or as two equal installments, with no additional charge for paying in two: $197.50 each at $395, $225 each at $450, and $247.50 each at $495. Where a participant begins the Program within 30 days of the final evening of their group, the whole Groundwork fee they paid is credited against their first four week block. That credit is a reduction in the price of a later service and is not a refund of the Groundwork fee, which is earned when the program is delivered. The credit applies once, to one block, and has no cash value. The price a participant joins at is the price for that program and does not change once enrollment is complete. The start date of each group, and the price of that group, are published on this site before enrollment for it opens. Participants in the first cohort are asked to attend the six evenings and to give feedback at the end and again four weeks later. Neither is a condition of receiving the program, and no part of the fee is contingent on providing feedback.
Groundwork specifics: calls are not recorded, to protect the openness of the group. Participants who miss a call receive a written recap; missed calls are not refunded or rescheduled. Elevate may record an instructional portion and share it with that cohort only, with notice beforehand. Programming is shared across the cohort. Elevate may postpone a cohort if fewer than five participants enroll, in which case participants transfer to the next cohort or receive a full refund.
The four weeks on your own. Clients who complete Groundwork, or three sessions a week of remote coaching, receive a written plan covering the four weeks following their final session, at no charge. Elevate makes no contact during those four weeks unless the client initiates it. No payment method is taken and no charge is made. A 30 minute review at the end of those four weeks is included at no charge and is booked before the final session rather than left to the client to arrange. It may be declined or rescheduled at any time. Nothing renews, nothing begins automatically, and no card is held.
Availability, and the limit on one to one places. Elevate limits concurrent one to one coaching clients, currently to ten, because that is the number of standing slots a sustainable week holds. This is a limit Elevate places on itself and not a representation about demand. Where no place is available, Elevate will say so plainly and may offer a group program or a waiting place instead; it will not create an additional slot. Nothing on this site is an offer capable of acceptance, and a subscription begins only when Elevate confirms a place and the client accepts it. Where a client ends a subscription and later wishes to return, a place is subject to availability at that time and is not held open.
The checkup ($150): a single 45 minute call, available to anyone who has completed Groundwork or a period of remote coaching, followed by a written summary. Booked one at a time. There is no subscription, no recurring charge and no automatic renewal. Cancellation or rescheduling follows the standard 24 hour notice.

3. Live sessions. A 45 minute wellbeing session covering sleep, breathing and recovery, delivered in person at a property or workplace, or remotely for distributed teams.

Pricing: There is no charge for an on site session, and Elevate no longer sells recurring on site work of any kind. On 15 October 2026 Elevate retired paid single sessions, recurring four weekly standing slots, the quarterly resident program and all hospitality pricing, in order to deliver its coaching services entirely online. The only on site service offered is a single complimentary session at a residential building or workplace, provided once per property at Elevate ’s discretion and subject to availability. No invoice is raised and no fee is payable. Where a property wishes to arrange a further session, Elevate may agree to one but is under no obligation to do so, and any such session is likewise provided without charge. Properties that held a standing slot before that date were not charged beyond the period already delivered and nothing further is owed by either party. The free first session is conditional only on the property providing a suitable room, giving one notice of the session to its residents or staff, and permitting printed take home materials to be left for attendees; it carries no further obligation of any kind. Elevate provides a limited number of free first sessions in any four week period, currently four, and allocates them in the order properties are booked. Where that number has been reached, Elevate will say so and offer the next available period rather than declining the property. Otherwise the same terms apply to residential properties, hospitality properties and employers. Invoiced to the client after delivery, net 30. Elevate invoices the client and never the individual participant or guest.
What Elevate provides: the session, printed participant materials, setup and cleanup, and an attendance count within two business days.
What the client provides: a suitable room with seating, or a video link for remote sessions, and one communication announcing the session. For a session inside a group or conference booking, a confirmed slot in the program replaces the announcement.
Participation: attendance is voluntary and no minimum turnout is guaranteed. Participants remain seated and no strenuous activity is involved. A hospitality client may include the session in a package, a group contract or a rate at a price it sets itself, and is responsible for how it describes the session to its own guests. Elevate does not receive or store reservation records, folio data, loyalty information, or any means of identifying which guests attended or stayed.
Cancellation: either party may cancel or reschedule with 72 hours notice at no charge. Sessions canceled by the client with less than 72 hours notice are invoiced in full. Sessions canceled by Elevate are rescheduled at no charge.
Reporting: within two business days the client receives the headcount for the session. Where five or more participants complete a feedback card, the client also receives the percentage who would attend another session, an average usefulness score out of ten, and a short anonymised summary of what participants said they intend to try. All reporting is aggregate; no names or individual answers are collected or shared. Where three or more sessions are delivered in a calendar quarter, Elevate provides a one page quarterly summary. Elevate makes no representation that sessions affect resident retention, tenant turnover, employee attrition, guest satisfaction scores, review ratings or room rate.

4. Insurance and vendor compliance. Elevate carries commercial general liability coverage through Hiscox Insurance Company Inc. at $1,000,000 per occurrence and $2,000,000 general aggregate, with $100,000 damage to rented premises and $5,000 medical expenses, plus separate cyber and data risk coverage at $250,000. Certificates are issued in the name of Elevate Health & Fitness LLC and furnished on request. Elevate maintains a current W9 and completes standard vendor registration, including Yardi and Nexus, at no charge.

5. Liability and assumption of risk. All physical activity carries inherent risk of injury. Participants voluntarily assume that risk. Property and employer clients agree that participants attend voluntarily and at their own risk. Neither party is liable for indirect, incidental or consequential damages. Elevate’s aggregate liability is limited to the fees paid by that client in the twelve months preceding the claim.

6. Intellectual property. All exercise media, audio, program structures, session materials and any recorded instructional material remain the exclusive property of Elevate Health & Fitness LLC. Material shared with a cohort is for personal use and may not be redistributed.

7. Refunds and scheduling. Prepaid coaching payments are non refundable once program materials have been issued. One on one sessions canceled with less than 24 hours notice are considered delivered. Group program fees are non refundable once a cohort has begun, except where Elevate postpones or cancels. Training and the call add on are canceled in the app or by messaging Elevate, at any time and by the same means used to sign up; the four week block already paid for runs to its end and is not refunded in part.

8. Governing law. These terms are governed by the laws of the State of Oregon. The parties will first attempt to resolve any dispute through good faith negotiation for 30 days. Any unresolved dispute is settled by binding arbitration administered by the American Arbitration Association in Portland, Oregon, Multnomah County.

Consumer Health Data Privacy Policy

Elevate Wellbeing is a trading name of Elevate Health & Fitness LLC.

Effective 1 October 2026

This policy covers consumer health data and is provided under the Washington My Health My Data Act. It applies to any Washington resident and to anyone whose consumer health data is collected in Washington.

1. What we collect. Sleep, activity, training and recovery information you tell us or choose to share from a device; measurements such as body weight, heart rate and resting heart rate where you choose to share them; the goals you set and the ratings you give them at the start and end of a program; and information about the non medical things we work on together, such as breathing practices and sleep routines.

2. Where it comes from. From you, in conversation, in your program app, or on a form you complete. From a device or app you connect yourself, which may include Apple Health, Health Connect, Garmin, Fitbit, Oura, MyFitnessPal or Cronometer. We do not buy health data and we do not receive it from data brokers or advertising networks.

3. Why we collect it. Only to deliver the coaching you asked for and to talk with you about it. We do not use consumer health data for advertising, for profiling, or for any purpose you did not come to us for.

4. Who it is shared with. Everfit, which hosts your program, your messages and your weekly reviews. Acuity Scheduling, for booking, which receives your name and contact details and no health data. No one else. We do not share consumer health data with advertising networks, data brokers, affiliates or any other third party.

5. We do not sell it. Selling consumer health data would require your separate signed authorization. We do not ask for one, and we do not sell.

6. Consent. We collect consumer health data only with your consent and only the categories needed for the coaching you asked for. Connecting a device or app is a separate choice you make yourself, and you can disconnect it yourself at any time.

7. Your rights. At any time you may withdraw your consent, ask what we hold, ask us to correct it, or ask us to delete it, including anything held on our behalf by Everfit. Write to ian@elevatewellbeing.coach and we will confirm in writing when it is done. Withdrawing consent does not undo anything already done before you withdrew it. If we refuse a request you may appeal by replying to that decision, and if the appeal is refused you may contact the Washington Attorney General at atg.wa.gov/file-complaint.

Accessibility

Our commitment

Elevate Wellbeing is committed to digital accessibility for people of all abilities. We work toward the Web Content Accessibility Guidelines 2.1 Level AA across our website and client portals.

Programming. Movement programming includes seated, standing and low impact variations, and participants can request modifications at no additional cost. Live sessions are conducted entirely seated.

If something is not working for you. Write to ian@elevatewellbeing.coach and we will provide the information or service through an accessible alternative channel.

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